Returns & Exchanges

Due to the perishable nature of our plant-based milks, we are unable to accept physical returns of products once they have shipped. However, if you are not satisfied with your order or your items arrived damaged, please reach out to our team within 30 days for a full refund or replacement.

Return Process

• 1.
  Document the Issue

  If your order arrived damaged or incorrect, please take clear photos of the packaging and the product labels to help us improve our shipping process.

• 2.
  Contact Support

  Email our customer experience team at support@elmhurst1925.com with your order number and a brief description of the quality concern.

• 3.
  Review Process

  Our team will review your request within 2-3 business days to verify the batch information and process your refund or replacement shipment.

• 4.
  Receive Resolution

  Once approved, refunds are credited back to your original payment method immediately, or a fresh shipment will be dispatched to your address at no extra cost.